If you still have any questions, we’ll try to answer them here. If you can’t find the answer, please contact us directly.

Delivery charges for orders from the Online Shop?

There are No extra charges when your order

How long will delivery take?

It depends on which city you’re from, here is an example if you’re from Karachi then Kaiam offers same-day delivery if the order received before 3 PM otherwise your order will be delivered to your door in 3 to 5 Working Days.

What exactly happens after ordering?

After ordering simply we prepare your order and deliver it to your door.

Do I receive an invoice for my order?

Yes of course you’ll receive an invoice with your product.

When the order payment is taken of my bank account?

The payment takes real-time for example when you ordering a product at the same time you’ll pay for that product.

What is wishlist?

Basically, it’s a very helpful feature. Here you have an option to add your favorite product to a wishlist, then can check that product anytime in your account wishlist section.

What should I do if I receive a damaged or wrong product?

Here we have a suggestion. Please check your order when you received your product. If you found your product is broken, so immediately return that product to the rider otherwise we’re not responsible for it

Can I change or cancel my order?

Yes of course you can cancel and change your product anytime just you need to sent us a mail or call us for this process +34 633 211 635

What is package tracking in my orders?

Basically, our developer builds this system for buyers who can check what happening with my orders like the product was delivered, On Hold, Or canceled just check Order tracking page.